If you live in Fredericksburg Va and use Pratt Healthcare be aware if you call the Office on Hospital Drive their phones don't work calling them. You get the initial recording voice and it tells you to press a number and they they say to hold on ....well I have held on since last Thursday and no path to get ANYONE works calling in. They can call out but you can't call in on any of their choices. Very dangerous legally medically. Their office people and doctors are wonderful. This is the dumbest longest very dangerous legal medical situation I've ever seen not corrected on an emergency level.. They need to put on new recordings alerting callers they won't get real people no matter how long you wait. Their portal will not work for me and I can't get their help to fix it even just to get in to see lastest blood work.
Tuesday, October 26, 2021
FREDERICKSBURG VA PRATT HEALTHCARE
And dont expect help from Fred healt dept their number is not working beyond that first recording either.
And don't bother calling other Pratt healthcare locations ...they said if the number didn't work for me it wouldn't work for them. And so did the nasty lady at the CVS I called.
Caremark listed and is trying to fax them to let them know people still can't reach them and they reordered my Rx. Thank you Ivory for caring to listen and attempt to help this 82 year gal!
I understand how hard everyone is working during this covid. And I thank and love them.
But Fredericksburg needs to take a long hard look at their medical responsibilities to help their elder, handicapped and/or poor citizens.
I lived here in the 70s and am back here now after being in Maryland and Florida and NOW is not as good as it was long ago here or now in MD or Florida.
Sunday, October 10, 2021
BUT DID YOU KNOW?....
I BET YOU KNOW YOUR IPHONE WONT LET YOU ANSWER IT IF YOU ARE DRIVING YOUR CAR UNTIL YOU STOP AND CLICK THE TAB: I AM NOT DRIVING NOW.
BUT DID YOU KNOW IF YOU ARE BUZZING DOWN YOUR APARTMENT BUILDING HALL WITH YOUR ROLLERLATOR AND YOUR PHONE RINGS YOUR PHONE DOES NOT LET YOU ANSWER IT UNTIL YOU STOP AND CLICK THE TAB? I FOUND THAT OUT THIS WEEK!
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